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Privacy Policy

Last updated: June 2026

This Privacy Policy explains how RentifyNG ("we", "us") collects, uses, shares, and protects your personal data when you use rentifyng.com. We handle personal data in line with the Nigeria Data Protection Act / NDPR and other applicable law. By using the Platform, you agree to this Policy.

1. Data we collect

  • Account data — name, email, phone number, role, and password (stored hashed).
  • Verification data (KYC) — government-issued ID and a selfie, where you choose to verify.
  • Property & tenancy data — property details, rent, tenant names and contact details, leases, and documents you upload.
  • Payment data — processed by our payment provider (Paystack). We receive transaction references and status; we do not store full card numbers.
  • Communications — in-app messages, and emails/SMS we send you.
  • Usage data — basic technical and usage information to operate and improve the service.

2. How we use your data

  • To provide and operate the Platform (accounts, listings, rent tracking, messaging, documents).
  • To process subscriptions and facilitate rent payments through our payment provider.
  • To send transactional messages — invites, reminders, receipts, and service notices — by email and SMS.
  • To verify identity and prevent fraud and abuse.
  • To provide support and to improve and secure the Platform.

3. Legal basis

We process personal data on the basis of your consent, the performance of our contract with you, our legitimate interests in operating and securing the service, and compliance with legal obligations, as recognised under the Nigeria Data Protection Act / NDPR.

4. How we share data

We do not sell your personal data. We share it only with:

  • Payment processor — Paystack, to process payments.
  • Messaging providers — Resend (email) and Termii (SMS), to deliver notifications.
  • Infrastructure providers — our hosting and database providers, to run the service.
  • Other users as needed — e.g. a landlord sees their tenant's details for the tenancy they created.
  • Authorities — where required by law or to protect rights and safety.

5. Data retention

We keep personal data for as long as your account is active and as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion (see your rights below).

6. Security

We use reasonable technical and organisational measures to protect your data, including encrypted transport, access controls, and signed-webhook verification for payments. No system is perfectly secure, but we work to keep your data safe and to respond promptly to any incident.

7. Your rights

Under the NDPR you may, subject to law, request to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Delete your data ("right to be forgotten"), subject to legal retention.
  • Object to or restrict certain processing, and withdraw consent.
  • Request a copy of your data in a portable format.

To exercise any right, email hello@rentifyng.com.

8. Cookies

We use essential cookies and local storage to keep you signed in and to run the Platform. We do not use them to sell your data.

9. Children

The Platform is not intended for anyone under 18, and we do not knowingly collect data from children.

10. International transfers

Some of our service providers process data outside Nigeria. Where data is transferred internationally, we take steps to ensure it remains protected in line with the NDPR.

11. Changes

We may update this Policy from time to time. Material changes will be notified through the Platform or by email. The "last updated" date shows when it last changed.

12. Contact

For any privacy question or request, contact us at hello@rentifyng.com.